Compre vía on line unos prismáticos térmicos y me envían un destornillador eléctrico, cuyo valor es de unos 10 €.
Pague al recibir el envío 149,00€ .
LES RUEGO ME ENVIEN EL PRODUCTO PRDIDO O UN VIZU CON EL IMPORTE PAGADO.
Mensajes (1)
HIMOBI
A:
B. G.
19/08/2025
Dear Sir or Madam: We apologize for the complaint regarding package number 0268I298218. Upon verification, we have determined that the tracking number is incorrect. Could you please provide the correct tracking number? We will verify whether the merchant made the shipment error and will contact the recipient immediately to issue a refund. We are deeply sorry for this and have initiated an investigation. We will remove the offending merchant as soon as possible to prevent this from happening again. Thank you very much! We have also initiated an investigation and will remove the offending merchant as soon as possible to ensure this situation does not recur. Thank you very much!
---- Replied Message ----
Fromreclamar@ocu.orgDate8/19/2025 16:30Tohimobi_support@163.comSubjectEnvío de producto diferente al pedido