Puede leer este correo electrónico utilizando herramientas de traducción en línea.Dear Customer,Thank you for your email and order .We truly understand how frustrated you are and feel terribly sorry for all the inconvenience caused. But we sincerely hope you can give us a chance to fix this issue and give you a satisfactory solution.First of all, according to the Banggood warranty policy, could you please send us some photos to show the detail of this issue, so that we could confirm this problem and find out the root cause more effectively. Please help us offer related evidence within 7 days to avoid expiring warranty.1.The photos of shipping label and SKU bar code, which stick on the package of the parcel and the product protecting bag.2.The photos or video of all products that you have received to show the problem.Please kindly make sure that the issue is obviously shown in the photos. Therefore, we are able to locate it and solve it as soon as possible.For more details about the warranty policy, please refer to s:www.banggood.com/Banggood-guarantees_hl103_at1168Sorry for the inconvenience caused and we will keep waiting for your reply.Best regards,Clem---------------------------------------------------------------------------------------------------------------------------------Tips:Here are some methods you may adopt in sending photos.1.Send the photos directly in email if possible2.Upload the photos to Google drive, iCloud drive or another.[s:.banggood.com/deals/edm/survey/images/quiz-slogn.png] Please leave us your comments here. Your feedback is very important to us. We will cautiously consider every single email and comment you send us.[s:file.sellercube.com/group1/M00/26/F1/rB9kmlnpoDeACSPAAAC-pFsCuVw252.png]
