Dear Speakio Support Team,
I hope this message finds you well. I am writing to formally request a refund for the course I purchased, which was advertised with a money-back guarantee. Unfortunately, the course has not been provided as promised, and despite this, I have not received the refund that was guaranteed upon non-fulfillment of the service.
Here are the details of my purchase:
Course Name: SPEAKIO
Purchase Date: September 15th
Order Number: REC10196
Amount Paid: 37$
I have been patient and hoped that the situation would be resolved, but as of now, I have not received any communication or resolution regarding the course or the refund. As per your guarantee, I kindly request the immediate refund of 37$ to the original payment method used.
Please acknowledge receipt of this email and confirm the processing of the refund as soon as possible. If I do not hear back within 7 business day, I will be compelled to pursue other avenues to recover the amount owed.
Thank you for your prompt attention to this matter. I look forward to your swift resolution.
Best regards,
Gabriel Quesada
