Créditos faltantes

Hace meses me descargué la app Ganar Dinero, una app para hacer encuestas a cambio de créditos. En ella, se ofrece la posibilidad de descargar diferentes apps de terceros a cambio de conseguir créditos, una vez completados ciertos pasos. Hace meses descargué la aplicación Animales y Monedasa cambio de un ingreso de más de 4.090.000 créditos. Sin embargo, una vez cumplidas las condiciones de la oferta no se ingresó ninguna cantidad. Después de varias semanas esperando el ingreso y tras varios contactos infructuoso con su servicio de atención al cliente, no he recibido ninguna respuesta concreta ni los créditos faltantes

Hi there,Thank you for your message. Could you please give a little more detail to your request so that we can support you properly?Best wishes,Your Support Team

At the end of November I downloaded the "animals and coins" app, with the promise of obtaining 4.090.000 credits in its app, once the necessary steps were completed. However, when I completed the necessary steps, I did not get the credits. I contacted their support service. But it's been almost weeks and I still haven't received it. This means a breach of contract. For this reason, I request the payment of 4.090.000, plus double that in compensation. Or the income of 5 euros, plus double as compensation

Hi there,Thank you for your message. We are always happy to help. Could you please clarify how we can support you?Best wishes,Your Support Team