COMPLAINT REGARDING BLUEGROUND – NON-PAYMENT OF SECURITY DEPOSIT AND OUTSTANDING AMOUNTS
I would like to submit a complaint against Blueground regarding a rental property in Spain.
I was the tenant, not the owner, of the property. I have a signed rental contract with Blueground.
My rental contract was originally due to end on 5 July 2026. However, Blueground terminated my contract early on 30 May 2026, informing me that the company was leaving the Spanish market.
Following the early termination, Blueground informed me that my security deposit and the other amounts owed to me would be paid within 30 days after the end of the contract.
However, this payment was not made.
Blueground has now offered me the following repayment schedule:
* EUR 500 by 25 August 2026
* EUR 3,378 by 25 August 2027
* EUR 3,786 by 25 August 2028
Blueground states that the total amount is EUR 7,664, consisting of EUR 7,256 owed to me and EUR 408 in interest compensation.
I do not accept this repayment schedule.
Although Blueground itself terminated the contract early, it is now proposing to pay the money owed to me over a period extending until August 2028. Furthermore, Blueground has not complied with the previously communicated 30-day payment period.
I would therefore like OCU to review this matter and advise me on my rights and on the legal steps available to recover the money owed to me.
My objective is to recover the EUR 7,256 principal amount owed to me, together with any other amounts legally due to me, without being forced to accept a repayment plan extending over several years.
I can provide the following supporting documents:
* The signed rental contract with Blueground
* Correspondence regarding the early termination of the contract
* Blueground’s notification that it was leaving the Spanish market
* Correspondence confirming that payment would be made within 30 days
* Blueground’s latest repayment proposal
* Other relevant correspondence and payment documents
I respectfully request OCU’s assistance in reviewing my complaint and helping me recover the full amount owed by Blueground.
