Respuesta de tapDear Eider Gandoy,We write in reference to your recent communication.Per your email, we learn that you missed your pre-paid accommodation due to this disruption. However, please allow us to inform you that this is an indirect consequential loss incurred at the destination and we regret our inability to accede to your request for reimbursement for this. I advise you to contact your travel insurer to get reimbursement of this, if due.Certain of your trust and understanding, and hoping that the next flight with TAP Air Portugal will be entirely satisfactory,Yours sincerely,TAP Air Portugalflytap.com | milesandgo.flytap.com A TAP dedica uma newsletter aos seus Clientes com as promoções e ofertas exclusivas. Subscreva-a aqui ref:_00D1rd9pp._500693GKNo2:refNo estoy de acuerdo con la repuesta .Solicito valoración por parte de ocu y mi reembolso.Tap únicamente me llevo a Madrid , solicito gastos hasta llegada a mi destino , Bilbao .