been unable to access my account for over 10 days. Support keeps giving me the same response withou

I am extremely frustrated with the lack of resolution regarding my account access issue. It has been more than 10 days, and I keep receiving the same generic response without any real solution. I am now requesting that this matter be escalated to a supervisor or higher-level support representative. I need a clear, specific answer regarding the status of my account and a timeline for resolution. If this issue is not addressed immediately, I will be forced to escalate my complaint further through alternative channels, including public support forums and consumer protection platforms. I expect a prompt and definitive response. Best regards, Mouad en-naciri Id: ASAA-653-743-940