Dear Customer!
We just wanted to let you know that we are waiting for your response regarding ticket 479542.
Here's a kind reminder of what he ticket was about:
Simona (Liven)
Sep 14, 2025, 18::43 GMT+3
Dear OCU,
Thank you for forwarding the consumer’s inquiry!
To locate the relevant account and provide effective assistance, we require the email address associated with the Liven subscription. We do not identify or manage subscriptions by customer name, and the information included in the message you shared does not contain enough details for us to find the account.
Please ask the consumer to contact us directly via the in-app support chat or through our email: support@theliven.com. When they reach out, it would be helpful if they could include:
The
email address used to sign up
The
purchase platform (Apple App StoreGoogle Playweb)
The
date and amount of the charge (if available)
T
ransaction/order ID
Once we receive these details, we will promptly review and resolve the matter.
Kind regards,
Liven Support 💚
Eyin OCU,
O ṣeun fun fifiranšẹ siwaju ibeere olumulo!
Lati wa akọọlẹ ti o yẹ ati pese iranlọwọ ti o munadoko, a nilo adirẹsi imeeli ti o ni nkan ṣe pẹlu ṣiṣe alabapin Liven. A ko ṣe idanimọ tabi ṣakoso awọn ṣiṣe alabapin nipasẹ orukọ alabara, ati pe alaye ti o wa ninu ifiranṣẹ ti o pin ko ni awọn alaye to to fun wa lati wa akọọlẹ naa.
Jọwọ beere lọwọ alabara lati kan si wa taara nipasẹ iwiregbe atilẹyin in-app tabi nipasẹ imeeli wa: support@theliven.com. Nigbati wọn ba de ọdọ, yoo jẹ iranlọwọ ti wọn ba le pẹlu:
Adirẹsi imeeli ti a lo lati forukọsilẹ
Syeed rira (Apple App StoreGoogle Playwẹẹbu)
Ọjọ ati iye idiyele naa (ti o ba wa)
Idunaduraibere ID
Ni kete ti a ba gba awọn alaye wọnyi, a yoo ṣe atunyẹwo ni iyara ati yanju ọran naa.
Pelu anu ni mo ki yin,
Liven Support 💚
Reclamar
Sep 4, 2025, 13:01 GMT+3
