¡Hola!
Tal y como indica el email de confirmación que el usuario ha recibido y tal como lo indican las condiciones del cashless del evento, las devoluciones de COOLTURAL 2026 pueden tardar hasta 14 días tras cerrar el plazo de solicitud.
El plazo cierra el día 24-09-2026 23:59, por tanto las devoluciones se empezarán a tramitar a partir de ese día y podrán tardar hasta 14 días.
Un saludo.
_
Soporte
Atención al cliente
Idasfest -Enterticket- Idsports
Legal Notice:
Data Protection– GRUPO CASFID (comprising CASFID TECH INVESTMENTS S.L., CASFID SERVICIOS TECNOLOGICOS S.L.U., and ENTERTICKET S.L.U.) informs you that your email address, as well as other personal data, will be used for our relationship and to provide our services to you. This data is necessary for us to engage with you, which allows us to use your information within legal bounds. Additionally, entities that need access to your information for us to provide our services may become aware of it. We will retain your data throughout our relationship and as long as applicable laws require us to do so. At any time, you can contact us to find out what information we have about you, correct it if it is incorrect, and delete it once our relationship has ended. You also have the right to request the transfer of your information to another entity (portability). To request any of these rights, you must submit a request tocontacto@casfid.com. Contact address for our Data Protection Officer:dpd@audidat.com. If you believe your rights have not been respected, you can file a complaint with the Spanish Data Protection Agency (www.agpd.es).
Confidentiality– The content of this communication, as well as any attached documentation, is confidential and intended for the recipient only. If you are not the intended recipient, please notify us and do not disclose its content to third parties, proceeding to destroy it.
Disclaimer– The sending of this communication does not imply an obligation on the part of the sender to ensure the absence of viruses, worms, trojans, and/or any other harmful software, and it is the recipient’s responsibility to have the necessary hardware and software tools to ensure the security of their information system and the detection and elimination of harmful software. GRUPO CASFID is not responsible for any damage that such software may cause to the recipient.
Activado Mar, 22 Sep a 1:01 P. M.
, Reclamar reclamar@ocu.org escribió:
