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OCU criticizes the delay and limitations to consumers in Roaming
06 sep. 2016The European Commission announced yesterday a proposal to end the Roaming which must now be agreed and published on 15 December this year as the deadline. OCU remember that roaming was already scheduled for January 2016 and not until June 2017 when the new measures are implemented. European consumers can not make normal use of your mobile phone when traveling, working or displaced in any country of the European Union. OCU takes demanding from mid-2015 to roaming through its Zero Roaming campaign to the European Parliament.
The proposal seeks to regulate what is a "fair use" or in other words, that the consumer can not take advantage of more interesting services or rates in other countries, for use regularly in your country. Therefore, the initial proposal provides that whenever the consumer does not spend more than 30 consecutive days abroad or accumulate more than 90 days throughout the year, will not have any charges on your phone bill for roaming.
To this day limit OCU involves excessive limitations consumers and considers also leaves out many people who work or study are usually displaced in a country of the European Union other than their country of origin. Even in the forecast that the Commission has established for those cross-border workers has not been more flexible in expanding the limit of days, these workers must be connected at least once a day to its national network for that day not compute them within 30 or 90 days maximum established.
Restrictions on the use of mobile devices for consumers with "unlimited" or data connections are also fixed rates. In these cases has been established what is considered "fair use" and is calculated based on the average consumption of other customers with the same rate, all consumers consume above this rate you will have to bear additional roaming charges. OCU considered inadmissible this exception because it does not respect the service contracted by the consumer, if the person has hired a fee that offers unlimited consumption the consumer must be able to use the same regardless of consumption of other users of the same rate. OCU recalls that some operators such as Vodafone already offer much of their fees the possibility that the national rate applied in the European Union without the restrictions that the Commission wishes to apply now.
OCU denounced the lack of ambition of this proposal and excessive limitations posed for European consumers, is a step back in the opening of the single market which have been prioritized local interests of certain operators before the freedom of consumers to contract their tariffs with the operator in the country that may be more convenient for economy or lifestyle.