OCU requires additional measures against the increase in households affected by power outages

Last year figures increased outages by default following a path two years of reductions. According to data Iberdrola and Endesa they have provided the CNMC this increase was 5.9% compared to 2014; by 2015 more than half a million homes suffered power outages.

In the opinion of OCU, although according to the data of Endesa more than half of these cuts are restored in less than 48 hours, the numbers are staggering as consumers affected by these cuts are affected by the outage and its consequences, also They suffer in most cases deprivation or other equally urgent basic needs. The outage involves not only pay the outstanding invoices but also pay the cost of reviving something that is not feasible in these situations of poverty.

Moreover, the commencement of proceedings interrupt supplies differs greatly from one company to another in the free market, which is linked to widespread ignorance of consumers complexity of who your current company, recently confirmed by the CNMC in their you find further aggravates this situation.

OCU calls for transparency in information about supply disruptions, both those made by distribution companies - they are the ones who "run" the cut- as well as applications that handle power outage various marketers, acting both free market and marketing the regulated tariff. This information is key to enabling consumers to better understand the scope of this social problem.

OCU requires additional measures to combat energy poverty that after the crisis affects many families without resources. It is urgent the definition of vulnerable, pending consumer after the reform of the Electricity Act and the creation of a real "social tariff" to guarantee protection to those in precarious situations. OCU to the current "social bonus" is not a real social tariff, because it leaves out many households without fulfilling any of their requirements, they have serious difficulties in meeting the monthly payment of the electricity bill.

This is one of the recommendations and requests from OCU are claimed in its next Collective Energy Purchase where you want to raise awareness and advocate for a fairer energy market.