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Cobro indebido

Reclamación cerrada Resuelta

Esta reclamación es Pública

Tu reclamación:

J. M.

A: VISA

31/01/2023

Estimados, he recibido un cobro de una empresa llama Delirnomad por 39€ , desconozco el porque de este debido, es un fraude ya que no tengo una suscripcion o compra con esta empresa fantasma, el banco no puede hacer nada solo pide que coloque una denuncia, ya les pedi que bloquearan a ese usuario en mi cuenta y no me contestaron, por favor solicito la devolucion del importe ya que es un robo y adicional bloquear a esa supuesta compañia y no puedan hacerme nuevamente algun cargo

Indica qué solución esperas para tu problema

  • Reembolso: € 39,00

Mensajes: (1)

VISA

A: J. M.

06/02/2023

Thank you for contacting the Client Resolution team of Visa in Europe. Your query has been logged under reference number 202797609 and will be assigned to one of our Analysts to assist in the resolution. If your query is about a live transaction processing issue or requires urgent assistance/escalation then please call us on your country specific number. Country specific numbers are available on Visa Online at the below address s:secure.visaonline.com/SitePages/Content.aspx?pageid=2.4.4.1.0 You may also alert us using euescalations@visa.com Please use this reference number (202797609) in all correspondence so that our case management system can efficiently track and update your query. Kind Regards, Client Resolution Please consider the environment before printing this email. This email (including attachments) is confidential and is solely intended for the addressee. Unless you are the addressee, you may not read, use or store this email in any way, or permit others to. If you have received it in error, please contact Visa Europe on +44 (0)20 7937 8111. Visa Europe Limited (company number 05139966) is a company incorporated in England and Wales, and whose registered office is at 1 Sheldon Square, London, W2 6TT.