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Tu reclamación:
F. F.
A: VISA
HOLA, LLEVO DESDE EL PASADO DIA 16/01/23 INTENTANDO HACER UNA COMPRA ONLINE EN UNA PAGINA DETERMINADA Y NO PUEDO REALIZARLA PORQUE SEGUN ME HA INFORMADO MI BANCO VISA A BLOQUEADO A ESTA PAGINA PARA MIS COMPRAS ONLINE, POR EL MERO ECHO DE HACER 3 COMPRAS CONSECUTIVAS, CON MI TARJETA Y CON MI DINERO. Y LO MAS AGRAVANTE ES QUE NI SIQUIERA SE A DIGNADO EN COMPROBAR SI HABIA FUNDAMENTO PARA TAL ACCION, ES MAS NI ME HA COMUNICADO A MI EN NINGUN MOMENTO ESTA ACCION RESTRICTIVA HACIA MI LIBERTAD DE COMPRA Y VULNERANDO MI DERECHO DE ADQUISION ONLINE USANDO LOS MEDIOS A MI DISPOSICION CONTRATADOS CON LA EMPRESA VISA Y SIN TENER AUN NOTICIAS AL RESPECTO POR SU PARTE.
Indica qué solución esperas para tu problema
- RETIRE ESTA RESTRICCION SOBRE MI TARJETA INMEDIATAMENTE Y ME COMPENSE POR TODO EL TIEMPO PERDIDO Y LAS CONSECUENCIAS ECONOMICAS Y MORALES HACIA TODAS LAS PESONAS IMPLICADAS EN ESTA COMPRA NO PERMITIDA
Mensajes: (2)
VISA
A: F. F.
Thank you for contacting the Client Resolution team of Visa in Europe. Your query has been logged under reference number 202773180 and will be assigned to one of our Analysts to assist in the resolution. If your query is about a live transaction processing issue or requires urgent assistance/escalation then please call us on your country specific number. Country specific numbers are available on Visa Online at the below address s:secure.visaonline.com/SitePages/Content.aspx?pageid=2.4.4.1.0 You may also alert us using euescalations@visa.com Please use this reference number (202773180) in all correspondence so that our case management system can efficiently track and update your query. Kind Regards, Client Resolution Please consider the environment before printing this email. This email (including attachments) is confidential and is solely intended for the addressee. Unless you are the addressee, you may not read, use or store this email in any way, or permit others to. If you have received it in error, please contact Visa Europe on +44 (0)20 7937 8111. Visa Europe Limited (company number 05139966) is a company incorporated in England and Wales, and whose registered office is at 1 Sheldon Square, London, W2 6TT.
VISA
A: F. F.
Hello FRANCISCO FERRON, Thank you for contacting Visa. I apologise for any inconvenience. We regret to inform you that we provide written consumer support in English and German only. If you still require assistance, please resend your query in one of these languages. If you have any further questions please do not hesitate to re-contact us. Thank you for writing, Yumiko Consumer Support Europe www.visaeurope.com Disclaimer: If you notice a change of from email address, then we are responding to your query from the correct department/mailbox. ABOUT VISA - We are a payments business. We are not a bank and we do not issue cards. Nor are we a credit card company, so we do not lend or set the fees that consumers pay. We provide the brand, systems, services and rules that help make electronic payments between millions of consumers, businesses and governments happen. For more information, please visit our website. Please note that all consumer enquiries are handled by our Consumer Queries Team based in the United States of America. For more information on Visa's privacy practices please visit the privacy page at s:www.visaeurope.comrivacy/ ---------------------------- 0000 (Greenwich Mean Time) mación: BLOQUEO SIN MI PERMISO - (CPTES01699757-26)