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CANCELACIÓN NO PERMITIDA NI REEMBOLSADA

Esta reclamación es Pública

Tu reclamación:

J. P.

A: RYANAIR

05/07/2022

Realicé la reserva y compra de cuatro billetes de avión con Ryanair, contratando también un seguro con XCover. Los vuelos eran de ida y vuelta de Jerez de la Frontera a Barcelona del 16 de junio al 20 de junio de 2022. Por motivos graves de salud de los dos pasajeros no pudimos realizar el viaje. Contacté con Ryanair por teléfono y a través de las reclamaciones vía online adjuntando los partes médicos de los pasajeros. En ningún momento me contestaron aún asegurándome que lo harían entre 7 y 10 días.

Indica qué solución esperas para tu problema

  • Reembolso: € 198,10

Mensajes: (1)

RYANAIR

A: J. P.

05/08/2022

[Ryanair] Your request (22605120) has been updated. To add additional comments, reply to this email. STEPHANIE ALEXANDRA ROBAYO ORMAZA (Ryanair) 5 Aug 2022, 10:37 IST N/ Ref: 22605120/PCTIRJ Su Ref: CPTES01557316-78 Estimado/a Sr./a., Acusamos recibo de su correspondencia, en nombre de D. JOSE JAVIER PORRAS MILLAN La respuesta a esta reclamación, la podrá encontrar en el documento adjunto. Esperamos haber sido de ayuda. Atentamente R. Stephanie ________________________ Regulator Admin Support Specialist Abogados 5 Jul 2022, 18:20 IST EXTERNAL EMAIL: This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors. The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful. If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors. The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful. If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland. trigger_logic_for_ryanair Ryanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547). Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland. [793VPK-9G4Z8]