atrás

Devolución robo

Reclamación cerrada Resuelta

Esta reclamación es Pública

Tu reclamación:

J. Z.

A: VISA

07/10/2021

Hola, el pasado 20/06/2021 me robaron toda mi documentación y sacaron dinero con mi targeta, en un cajero Sabadell. El seguro no quiere hacerse cargo porque me dicen que marcaron el pin correctamente, sin darme ningún tipo de pruebas ni explicación. Solicito que me devuelvan mi dinero!

Indica qué solución esperas para tu problema

  • Reembolso: € 1000,00

Mensajes: (1)

VISA

A: J. Z.

08/10/2021

Hello, Thank you for contacting Visa. We regret to inform you that we provide written consumer support in English and German only. If you still require assistance, please resend your query in one of these languages. If you have any further questions please do not hesitate to re-contact us. Thank you for writing, Sheryl Consumer Support Europe www.visaeurope.com Disclaimer: If you notice a change of from email address, then we are responding to your query from the correct department/mailbox. ABOUT VISA - We are a payments business. We are not a bank and we do not issue cards. Nor are we a credit card company, so we do not lend or set the fees that consumers pay. We provide the brand, systems, services and rules that help make electronic payments between millions of consumers, businesses and governments happen. For more information, please visit our website. Please note that all consumer enquiries are handled by our Consumer Queries Team based in the United States of America. For more information on Visa's privacy practices please visit the privacy page at s:www.visaeurope.comrivacy/ - (CPTES01373772-58)