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cobrado en el periodo de pruba gratis

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F. S.

A: NETFLIX

07/12/2020

Hola, me suscribi a netflix para probarlo y no se por que cobran la cuota aunque decia que podia probarlo gratis durante 30 dias. He hablado con un agente a traves de chat y me dice que me cobraron por que se abrio y cancelo la suscripcion el mismo y se volvio a abrir el mismo dia. Esto se pudo dever a estar hacendo la suscripcion al mismo tienpo con varios dispositivos.( error) Pero no habian pasado los dias de prueba. No lo veo claro, me parece publicidad engañosa y una manera de engañar a la gente para que pague cuando te estan viniendo a decir que es gratis en periodo de prueba 30 dias.

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  • Reembolso: € 15,99

Mensajes: (3)

NETFLIX

A: F. S.

07/12/2020

Thank you for your inquiry. Your email has reached an automated mailbox, which is reviewed regularly and is intended only for inquiries and requests regarding our privacy practices, as set forth in our Statement at s:www.netflix.comrivacy. Please be aware that responses to your privacy inquiries and requests will be sent from privacy@legal.netflix.com. Answers to the most common privacy questions we receive can be found here. We do not respond to general customer service or other types of inquiries through this email address. For non-privacy related questions, please refer to our Help Center, or contact our Customer Service department via chat or phone, through s:help.netflix.com. Information regarding our company can also be found at our About site (s:about.netflix.com) and through the other links in the footer of our main site (www.netflix.com). Sincerely, Netflix Bahasa Indonesia Bokma¥l Dansk Deutsch Español Español España Français Français Canadien Italiano ไทย Nederlands Portugues do Brasil Portugues Polski Română Suomi Svenska Ta¼rkçe 日本語 العربية 한국어 繁體中文 简体中文 עברית Ελληνικά 603631:633395

NETFLIX

A: F. S.

07/12/2020

Thank you for your inquiry. Your email has reached an automated mailbox, which is reviewed regularly and is intended only for inquiries and requests regarding our privacy practices, as set forth in our Statement at s:www.netflix.comrivacy. Please be aware that responses to your privacy inquiries and requests will be sent from privacy@legal.netflix.com. Answers to the most common privacy questions we receive can be found here. We do not respond to general customer service or other types of inquiries (including billing or tax related questions) through this email address. For non-privacy related questions, please refer to our Help Center, or contact our Customer Service department via chat or phone, through s:help.netflix.com. Information regarding our company can also be found at our About site (s:about.netflix.com) and through the other links in the footer of our main site (www.netflix.com). Sincerely, Netflix Bahasa Indonesia Bokma¥l Dansk Deutsch Español Español España Français Français Canadien Italiano ไทย Nederlands Portugues do Brasil Portugues Polski Română Suomi Svenska Ta¼rkçe 日本語 العربية 한국어 繁體中文 简体中文 עברית Ελληνικά

NETFLIX

A: F. S.

09/12/2020

'‹Adjunta le enviamos la respuesta de Netflix a su reclamación. Si tiene alguna pregunta, no dude en consultarnos. Atentamente, Netflix 7668:1108479